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These are old employees but I guess they have done some restructuring to put more resources in the affiliate area.
Hi,
This is Cristina from Fortune. I apologize for any inconvenience you have experienced. We have made some structural changes in additional to acquiring new relationship managers who have a very strong regional focus. Please visit the following link Contact Fortune Affiliates | Fortune Affiliates Blog which has the contact details of all our RM’s.
Should you have any further queries please do not hesitate to contact me directly at [email protected]
We value our affiliates and feedback is recommended so that we can improve and forge mutually beneficial relationships with our valued affiliates.
Warm Regards,
CristinaHope they are more assertive and willing to contact affiliates to get marketing done. Sorry I refuse to email every program asking for new updated banners, promotions for holiday’s etc if they cannot be bothered to contact and work close with me I will push the brands that do.
If they’d start sending me promos etc they’d get a lot more exposure.
@Dominique 234505 wrote:
If they’d start sending me promos etc they’d get a lot more exposure.
Apparently they had Xmas advent calendars etc., but I have previously been told that they do not tell affiliates about ongoing promotions when they are not targeted at new players…
I have asked for promotions many times, but I am always told that the particular promos are only for a few selected affiliates.
Don’t understand why they need more personal to carry on this wird tactic.
Hi,
Thanks for the feedback, please be aware that the Xmas advent calendar is purely a retention promotion which is extensively advertised (as all our retention promotions) on our brands websites. With that said we have realized the value in punting these retention promotions with an acquisitions focus. We are currently in the process of creating media and mails to drive this.
With regards to special promotions, this is always negotiable and I will get one of our relationship managers to contact you shortly to address any issues you have had in the past.
I apologize for the frustration, we value all our affiliates and take all your comments seriously and with urgency.
Warm Regards,
Cristina
Fortune Affiliates.@Cristina-Fortune 234612 wrote:
Hi,
Thanks for the feedback, please be aware that the Xmas advent calendar is purely a retention promotion which is extensively advertised (as all our retention promotions) on our brands websites. With that said we have realized the value in punting these retention promotions with an acquisitions focus. We are currently in the process of creating media and mails to drive this.
With regards to special promotions, this is always negotiable and I will get one of our relationship managers to contact you shortly to address any issues you have had in the past.
I apologize for the frustration, we value all our affiliates and take all your comments seriously and with urgency.
Warm Regards,
Cristina
Fortune Affiliates.Did anyone hear anything from Fortune Affiliates? I didn’t…
All I heard from them in a year was to make all my mobile visitors go to a FA landing page. Didnt do well.
Hi Guys
Can you please inbox me your contact details so that I can directly deal with your queries. We pride ourselves on providing our affiliates with the best service, I do apologize if you have experienced anything other that what is expected. Alternatively contact me on my direct email [email protected] and we can discuss your concerns further.
Warm Regards,
Cristina@Cristina-Fortune 235492 wrote:
Hi Guys
Can you please inbox me your contact details so that I can directly deal with your queries. We pride ourselves on providing our affiliates with the best service, I do apologize if you have experienced anything other that what is expected. Alternatively contact me on my direct email [email protected] and we can discuss your concerns further.
Warm Regards,
CristinaCompliments to your latest affiliate newsletter! Have sent you a PM.
The only ‘beef’ I have with them is the inability to get my commissions from them through their current payment methods.
I seem to be able to get my income from other legitimate non-usa gambling sites, but not them.
:omg:
@rmeeuwsen 235937 wrote:
The only ‘beef’ I have with them is the inability to get my commissions from them through their current payment methods.
I seem to be able to get my income from other legitimate non-usa gambling sites, but not them.
:omg:
YIKES… Do not like hearing this! Rmeeuwsen, are there still outstanding payments with Fortune Affiliates to your account? If that is the case, please keep me posted- want to make sure any issues are resolved!
I’m sure they pay non US affiliates. They always paid me before.
However, they apparently do not have any current method to pay US affiliates. The last few payments they sent me went to quicktender and I wasn’t quick enough to withdraw it so I lost it all.
The really ignorant part about the whole thing is that Fortune Affiliates does not accept USA players. So the commission is from legitimate international players. It is unfortunate, because I used to like the program very much. Now I am gradually replacing their stuff with others.
They also have a nice CPA offer for a new bingo site which I would like to promote – if I had a chance of getting paid. The money I have coming is FAR from being a fortune. It’s just another peculiarity of the whole USA gaming mess.
