Get exclusive CAP network offers from top brands

View CAP Offers

Ecocard requesting info for withdraw?

[bsa_pro_ad_space id=2]
  • This topic is empty.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #603213
    Anonymous
    Inactive

    Anyone else see this? :plain:

    Quote:
    You have recently requested a withdrawal from your EcoCard account. So that
    we can process your withdrawal, we need to confirm your name, date of birth,
    residential address and bank details. To be able to confirm this
    information, we would like you to send us:

    . A copy of your bank statement (displaying your name, address,
    bank details and dated within the last three months) to
    identity@ecocard.com . Please note we do not
    accept on line screenshots.

    We also need you to send one item from the list below:

    . A copy of your passport (the page displaying your photograph,
    date of birth and full passport number),

    . A copy of your national identity card displaying your photograph
    and full identity card number,

    . A copy of your photocard driving licence displaying your
    photograph, full driving licence number, date of birth and address.

    In order to make sure that we can deal with your account as quickly as
    possible please make sure that the documents you send us, whether by email
    or fax and including any photographic i.d., are clear and legible. If they
    are not this could cause a delay whilst we ask you to re-submit clearer
    copies.

    Please note that any information you provide us will not be shared with any
    third parties other than in accordance with our Terms of Use (See EcoCard
    Privacy Policy).

    If you have any difficulties providing copies of the documentation referred
    to above, or if you have any questions, please contact our Security Team who
    will be pleased to assist you.

    If we contact you or you contact us by telephone, please note that EcoCard
    staff will never ask you for your password

    Once we have received your documents and been able to confirm the
    information, you will receive an email confirming that your withdrawal
    request has been processed and you will be able to have access to your funds
    between 2-5 business days.

    Thank you for your patience and co-operation.

    Best regards,

    EcoCard Security

    #739137
    Anonymous
    Inactive
    allfreechips wrote:
    Anyone else see this? :plain:This happened to me a while back.

    http://www.casinoaffiliateprograms.com/bb/ecocard-asking-for-proof-of-identity.19958.html?

    I sent them what they wanted; they were satisfied.

    #739138
    Anonymous
    Inactive

    Cool, ty :)

    #739147
    vladcizsol
    Member

    I dont remember doing it…

    #739207
    Anonymous
    Inactive

    Happened to me last week it was cleared up and re-opened fast after I sent the info.

    #739330
    Anonymous
    Inactive

    took them 20 minutes to process the email and get my funds on the way :)

    #739356
    Anonymous
    Guest

    Hi all,

    well I’m ashamed to say I’m a felon and therefore not able to gain a passport.

    where do I go from there? this sucks.

    #739360
    Anonymous
    Inactive
    bb1webs wrote:
    …not able to gain a passport.

    where do I go from there? this sucks.
    You drivers license will work — that’s what I used.

    We also need you to send one item from the list below:

    . A copy of your passport (the page displaying your photograph,
    date of birth and full passport number),

    . A copy of your national identity card displaying your photograph
    and full identity card number,

    . A copy of your photocard driving licence displaying your
    photograph, full driving licence number, date of birth and address.

    #739388
    Anonymous
    Inactive

    Thats all I used as well.

    #740452
    vladcizsol
    Member

    SHIT!
    I was waiting and waiting for transfers to go through and I finaly emailed support and they hit me up for ID today!

    I have no problem supplying ID but I killed eight days waiting around for money that wasnt coming before I found out they even wanted this!
    :plain::plain::plain:

Viewing 10 posts - 1 through 10 (of 10 total)