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Hey Kidd,
That seems about normal for using Instant Chat to get some affiliate help. Actually, you did good. He didn’t slough you off until you got to explain your point.
They are usually so clueless about anything affiliate that you can practically hear them say “duh”. I once tried to request a banner code and the guy virtually had no clue what a banner was.
I would have thought having the wrong software in their download might have rung a bell for him – oh well – I guess the casino is getting what they pay for…
ntaus
Hi,
We are aware of this problem and we are currently looking into it. I will let you know as soon as it is sorted out.
Regards,
Antoinette Pillay
Affiliate Manager
Vegas PartnerThx, I thought I was just going crazy, I posted the same thing in the other thread. 3 online chats and 2 emails all gave me the same answers you got. I started laughing when they asked me to “Request a cd”.
Hi Everyone,
We apologise for the inconvenience caused. There was a problem when we updated the Cinema Casino site with the new bonus. This has been fixed and everything is working the way it should.
Thank you for bringing this to our attention.
Regards,
Antoinette Pillay
Affiliate Manager
Vegas Partner
