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Hi BFJ,
I am really disappointed to hear that you are hearing player complaints about lack of response from customer support. Do you have specific examples of when this has happened or under what circumstances?
Casino Coins Casinos 24/7 support staff prides itself on responding immediately to client inquiries and providing top level customer service, it is one of the reasons we maintain such a high player value.
Any detailed feedback you can provide us concerning customer complaints is much appreciated.
Please contact me directly at anytime,
Jared
[email protected]
416 516 7879 ext 396
888 203 5244I know there were some threads at Casinomeister about lack of response from support, and a post on my forums as well.
http://www.blackjackforumonline.com/w-agora/view.php?site=bjf&bn=bjf_onlinegaming&key=1150129778
I have sent an email to customer support to validate that emails from support@millionairecasino are being received and responded to. Thank you for bringing this situation to my attention.
Casino Coins 24/7 support staff work diligently at ensuring every email, phone call and instant chat is answered.
Jared
