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Since i came back to the forums, i’m seeing problems with Brightshare everywhere, first at GPWA then over at AGD and now here. I’m sure this will be investigated properly now that it’s over at Guard Dog.
Maybe you’ve seen the threads, but for those who haven’t, have a read and share your thoughts.
GPWA: Message from Lloyd
Hi Cassaon888
Have you contacted your affiliate manager? Or if you give me your username, I can get a look into it…also if you can PM me where you place our banners/links, I can check that all is in order…
Ciao
Roberto
Marcia has always treated me very well.
However when Lloyd left things seemed go pear shaped.
A while later another long standing AM Shelley left Brightshare.When Lloyd was at the helm he always had time to say hi. However the guy who took over his position, I’ve sent him two emails and both times he never bothered to reply. That sucks and is just plain rude!
As far as Brightshare stats, they’re not the best performers when compared to other MGS properties we promote. Doesn’t help none when all their casinos are bundled. Even if one only promotes a single brand, there is always the chance a referred player will end up on another brand.
I believe they cross marketing ethically.
The job of an affiliate is to send players to a gaming venue. From that point onward it’s out of our hands. We can only hope the site converts the player and their retention team keeps this player.
However, when you add bundling to the mix, that upsets the apple cart. Because at this point, while each gaming property is operated as separate business, affiliate are like the players they refer, both are gambling on making money. Fact is bundling really hurts affiliates.
This month had two players (allslots) who collective put us $19K in the red. And, which also wiped out earnings from AllJackpots. Albeit only $900 lost or so, but still, that $900 is far better than the BIG fat $0 for December 2012 we’ll receive because Brightshare bundles their casinos.
Jackpot Factory operates these gaming venues as separate businesses.
Hence, affiliates should NOT be penalized by Player-A winning at one casino, which zero’s out commission earned on Player-B at another casino.
Added: I’ve just read http://www.gpwa.org/forum/message-lloyd-208710.html
Well I’m shocked right now. I’ve known Lloyd since 2001 or early. And he’s always treated me with respect. Even as a small affiliate back then, his door was always open.When Jackpot Factory got busted for doing this, it was Lloyd who saved their backside:
http://www.casinomeister.com/forums/casino-complaints-non-bonus-issues/12659-jackpot-factorys-inspirational-stories.htmlSo you can image me horror to now learn he was fired. Was he fired over the way USA players were handled and redirected to that RTG casino? Knowing Lloyd was a straight shooter, did he stand up against some other dubious actions going on which affected affiliates?
Lloyd if your reading this please send me a PM, I’m no longer a member of the GPWA. Alternatively my sig link site has a contact form
Thanks for the PM Cassaon888, i’m on it…
About Brightshare casinos, i’m not sure what you mean when you refer as: jackpot factory operates the casinos as separate business…Brightshare promotes All Slots, All Jackpots and Wild Jack, all casinos belonging to the same group
Of course would be better for affiliates if the casinos would be individual entities, as well it would be better for affiliates if the aff program pay every week with no negative carry over, but we need to find a middle point…
As you can imagine the no negative carry over policy that we (with many others) have, has a big negative impact on our profit in the long run, while the affiliate is basically in trouble only for one month, with the big opportunity of a great income the month after (a player who makes a big win one month, is likely to lose it all next month)…
@Roberto 248292 wrote:
i’m not sure what you mean when you refer as: jackpot factory operates the casinos as separate business…Brightshare promotes All Slots, All Jackpots and Wild Jack, all casinos belonging to the same group
Yes they all belong to the same group but I didn’t say otherwise. What I said was, they run each casino in their group as a separate business.
An example, Player-A drops $1,000 into Allslots and then asked for a comp on this $1K. But requests the comp is credited to their Wild Jacks account.
If each casino is operated as a combined business, as you claim, then Player-A would have their Wild Jacks account credited with the comp.
But that wouldn’t happen, why? Because each casino within the Jackpot Factory Group is operated as a separate casino within the group.
And that my friend is the BIG point your missing here!
Brightshare was one of my top earners for many years, always received gifts from them at Christmas too and thought we had a great relationship! Between them and Vegas Affiliates – at the time two of my three best earnings, I was providing for my family very nicely. Course then VA turned out to be some of the biggest crooks around – dozens of BIG winners every month, month in and month out – they just couldn’t lose. Course I knew what was going on – months later they closed up shop hmmmmm – no doubt I was 100% right!
Then with Brightshare there was allslotsusa … retagged all our players then closed up shop – those 5 figure earnings I had with the program and the relationship I thought was good was into the dump!
Now we have Lloyd who was the rep back when I was doing really well with BS coming out stating he was fired because he questioned how btags were being manipulated… guess he knew more than he should and they kicked him to the curb before he learned more? Not sure exactly what all thats about, but I do know that I was doing really well and now I am not!
Still the same affiliate that still sends targeted quality traffic yet I (and subsequently my family with three kids) are no longer on Santas nice list! Hate to think how much has been robbed from me and my family over the years! Based on how well I did I would guess its at minimum of one of those nice years salaries!
How is it possible to send more players and end up with less, that’s what I ask my AM’s. There responses. Your traffic is poor quality, the players your sending are bonus abusers, we locked these account on request of the player. The list goes on and on.
@arkyt 248325 wrote:
Still the same affiliate that still sends targeted quality traffic
My traffic hasn’t changed either and it’s highly targeted traffic at that!
What it really boils down to meaning is, were crooks and we’re robbing your blind!
@arkyt 248325 wrote:
Hate to think how much has been robbed from me and my family over the years! Based on how well I did I would guess its at minimum of one of those nice years salaries!
On my conservative calculations Casino Rewards has stolen $250K. But that figure could well exceed $350K or more. So if what Lloyd is saying is true, then how much money has BS stolen from me also???
Online gaming industry is full of bloody crooks!!!
@AussieDave 248329 wrote:
How is it possible to send more players and end up with less, that’s what I ask my AM’s. There responses. Your traffic is poor quality, the players your sending are bonus abusers, we locked these account on request of the player. The list goes on and on.
My traffic hasn’t changed either and it’s highly targeted traffic at that!
What it really boils down to meaning is, were crooks and we’re robbing your blind!
On my conservative calculations Casino Rewards has stolen $250K. But that figure could well exceed $350K or more. So if what Lloyd is saying is true, then how much money has BS stolen from me also???
Online gaming industry is full of bloody crooks!!!
“Online gaming industry is full of bloody crooks!!!”
I have to agree with you on this Dave.
For most part of my life I’ve been in the diamond and gold mining industry and I always thought this industry is rife with crooks. But I’ve never come across an industry that’s so ruthless and unethical as the online gambling industry. No wonder online gambling has a stigma attached to it.
Hi Dave
I still don’t get it (doh), I mean the example of the comps; anyway I guarantee you all casinos are part of the same unit, infact you can login in all jackpots casino with your all slots account for example (and the other way around). Not much else to say, really the same thing, the same affiliation program, and yeah, if a casino performs bad, it affects the jackpot factory group, brightshare and the affiliate…
Arkyt – you can drop me a PM if you want, and I’ll check more in details your traffic with your affiliate manager: I promise I won’t give the standard answers (accounts locked, bad traffic, bonus abusers, the dog has eaten my homeworks): we can check what every single player did in his lifetime, and do a proper research here; the All Slots USA was a complicated move of players that we did trying when Microgaming shut down operation in USA: we couldn’t come up with a better idea than trying to move all players to a new platform, and in the process we (and the affiliates) lost a lot of players: not good for anyone…
I’m not going to say: “Brightshare is good!” cause it would sound so stupid coming from a person who works for Brightshare
All I can say is that we are online since 2004, we pay in time (okok, sometimes with a few days delay) and we definitly try to do our best to work with our affiliates: sometimes we are both happy, sometimes they are, sometimes we are (and sometimes nobody is): robbing systematically affiliates of their earnings, it’s not something that I feel we are doing…
The same I can say for Casino Rewards, I think they are quite nice and I just can’t see them as a bad operator (and agreed, there are many) in the industry…
Ciao and merry xmas (unless the world ends today…)
Roberto
I’ll give it one last try to see if I can get you to understand what I mean.
The Holiday Inn Hotel Chain.
Although all of their hotels are part of the Holiday Inn Group, each hotel is operated as a separate business. For instance, a property located in the CBD may have a special rate for corporate clients. While, another hotel (in the same group) located in tourist location may have a special rate for family bookings.While both hotels are in the same group, they operate as seperate businesses.
Same goes with the casinos and gaming venues owned by Jackpot Factory Group.
All these casinos have different sign-up bonuses etc etc. So they can’t be all run as one business combined. And that’s my point. But as affiliates we’re forces to literally play our players off against each other, hoping that one player will not wipe out commission on another Jackpot Factory owned casino.
Effectively we’re gambling against our own hard work.
@Roberto 248347 wrote:
I’m not going to say: “Brightshare is good!” cause it would sound so stupid coming from a person who works for Brightshare[/quote]
So how much of what Lloyd is saying over at the GPWA is true?
Hi
The fact that the casino have different sign up bonuses doesn’t make them separate business entities, even if I understand your point…the casinos are operated by the same team, same support, the profit goes to the same group, the affiliate program is one…
The differences are: the sign up offer; the website and the look and feel of the casino; and not much more…even the promotion we send to player, they can be redeemed in All Jackpots as well also if apparently they are marketed for All Slots Casino only…
About Lloyd, you should ask Lloyd more details, I love Lloyd very much anyway
Then you should ask also the person who put lloyd out of the company (not me, cause I love Lloyd very much, plus the only person that I can put at the door is me at the moment) – this would help you decide if you want to continue promoting Microgaming Casinos or not…
If you are interested I can forward her this post and see how it goes…
Ciao
Roberto
@Roberto 248353 wrote:
About Lloyd, you should ask Lloyd more details, I love Lloyd very much anyway
Then you should ask also the person who put lloyd out of the companyHi Roberto,
I just figured seeing your posting as a representative of Brighshare “the company”, you’d enlighten us to what’s going on with these accusations by Lloyd.
If your uncomfortable doing that in your capacity, then yes I’d say notify your boss (or whoever “she” is) and that person can come forward and speak about these claims by Lloyd on behalf of Brightshare.
I think affiliates who are currently partnered with BS have a right to know what’s going on and this includes the validity of these claims by Lloyd.
@Roberto 248347 wrote:
Arkyt – you can drop me a PM if you want…All Slots USA was a complicated move of players
I don’t need to hear any more manufactured excuses Roberto. I figured back then I was getting bent over, my stats since that point indicate the same, and now the comments of a former manager add another bullet in the chamber!
I posted extensively about that USA move back then so I won’t go into it again right now as it surely won’t help at this point, but it was a clearly a move of deception!
Brightshare sucks plain and simple! Any decent earning affiliate knows this place was up to shady stuff the min they lost all the USA players! Do you think they gave a rats ass about affiliates? NO! This was about cutting the fat to save the $ shareholders were losing. I stopped main exposure for this place a long time ago and everyone else should do the same to save themselves a big headache.
