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Please note that our reports are still not showing correct figures.Microgaming is working on it, and we expect it to be cleared up in the next day or two.Updates will be posted on our homepage: http://www.brightshare.comIf you have any particular issue, please feel free to contact us: info@brightshare.comSorry for the inconvenience and thanks for your patience.Hi Liyu,
thanks for the payment first of all but I still think these stats don’t work. Apparently on deposits of ~$1000 in December I made 71 according to my payment (on a player who’s had a consistent habit of sinking all his money by the end of the month). In the stats it still shows 9.95 and a win for the big depositor. The stats for the current month also look rather jumbled. I’ve sent you an email about this as well.
edit: Not sure now if this was a payment from you tbh. But would be good if you sort out stats as soon as possible.
Hi Goldfinger,
We are still working on our reports, updates will be posted on the report page at brightshare.com.
Regarding the payment I believe we sorted it out through emails.
Write me to: liyul@brightshare.comRegards,
Liyu
liyul@brightshare.com
BS SupportHi,
I see there’s some misunderstanding regarding this month’s payment.
Payments for December’s earnings haven’t been processed yet.
Normally we process payment on the 15th of the month.We are doing our best to target that date for January, and meanwhile busy fixing the issues in our rerpots.
I will send emails to everyone for updates.
You can always write me at: liyul@brightshare.comBest Regards,
Liyu
liyul@brightshare.com
BS SupportHope this bug is fixed soon and thanks for the update:hattip:
