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Dear Affiliates,
In this opportunity I would like to inform you the final decision of BestPay Partners about 2 important subjects:1- Progressive Deductions:
We decide not to charge our affiliates with the amount of progressive jackpot contributions of the period March 1st, 2009 – February 28th, 2010. As we practiced in the past, we completely absorb the progressive contributions and this stays in line with our statement of “No Negative Carry-Over”.Regarding how this issue will be addressed from March 2010 onwards, we are still waiting for Rival´s technical details and definitions. You will be informed as soon as the information will be released to the Operators.
2- Mastercard Issue
After Mastercard unauthorized the payment of deposits at online casinos, the transactions already made by that mean were retained to be investigated.
Major part of this deposit seizures are being absorbed by us. The amount of “Bad Deposits” represents the proportion of Rev Share of those deposits.
In your backend your will visualize the retained funds as “Bad Deposits – Lost Deposits”.
In case Mastercard will release the funds, we will immediately refund them to affected affiliates accounts.
This is out of our control and we apologize for the series of inconveniences.
The Payment of your Commissions generated during February 2010 has been approved: it doesn’t include any charge for Progressive Deductions. It includes the amount of Lost Deposits due to Mastercard situation.Connected to the previous point we consider important to explain our procedure in regards to ALTERNATIVE PAYMENT METHODS (APM): We provide numerous incentives to all our players in order for them to use APM. We proactively encourage our players to use E-WalletXpress, Quicktender, between others.
We have created special promotions such as 300% up to $1000 Bonus plus Free Chip, which are being pushed by our In House Call Center, Customer Support and Retention Managers.We continue creating new promotions to increase the level of use of new payment methods along with increasing the level of information to our players about them. In that we are collaborating on Rival’s efforts to enlarge the offer of processors for US Players.
We also would like to use this opportunity to emphasis our In-house Management Scope. We are proud to offer to our players and affiliates:
- In House 24/7 Customer Support and Call Center
- In House Retention and VIP Team Management including Multilanguage Account Managers
- In House Promotions Management
- In House Affiliation and Marketing Team Management
Our operation is composed of leading industry experts coming together from various software providers/ casino operators, in order to offer to our customers a top of the line casino experience, and to our affiliates the most lucrative business opportunity.
If you have any questions, please feel free to contact us.Best Regards,
