Online Casino

[peter006]

Iam very angry about Europartners !!!

Angry about the Support (not available per Telephone )

I wrote maybe 6 e-mails to different Europartner e-mail adresses , no answer , no response of any e-mail !!!

Since the software update in June 2009 iam also missing 20-30 real-money Player in my Statistic .

The Cashier option also had never Worked correct .

Anybody here have the same experience ?

[Anonymous]

i didn’t even read your post, just the title
yes…they are bad….

[Anonymous]

oyropa – have you tried contacting Robin? She has been responsive whenever there were any issues raised in the past by CAP members.

I believe everyone is just getting back from LAC, so expect a response from Robin soon if you’ve already e-mailed her. Otherwise please PM Yvette and she will put you in direct contact and help get this issue resolved for you.

[peter006]

I send robin on 12.1 and 18.1 a mail ….. no response no reaction !!!

[bsmart]

Have you had any luck? I too have an issue regarding an outstanding payment from November, but I’ll give support and my aff manager a chance to respond to my numerous requests before I unload on here….

I’m gutted, this is the 1st problem I’ve ever had in 4 years with these guys, hoping it will be resolved :wink-wink

[TP2112]

Never had a problem with Europartners and my support is very good! Try to contacting your personal account manager, I’m sure your issue will be solved soon!

[peter006]

@oyropa 215655 wrote:

I send robin on 12.1 and 18.1 a mail ….. no response no reaction !!!

… but i have now a new affiliate manager and goog contact at the moment…

i hope it will be also in the future ….

[LazzoHoldings]

@dfiocch 215865 wrote:

Never had a problem with Europartners and my support is very good! Try to contacting your personal account manager, I’m sure your issue will be solved soon!

I have a great relationship with EP too. my support is very good and payments too.

[peter006]

Get my january statement …..

no problems more….

[bsmart]

Problem is being resolved, EP have never let me down before so I’m sure this will be sorted too

[Anonymous]

I have never had a problem with Europartners. They have always been responsive and courteous.

[jackybet]

I’m pretty new.

I hope there solid and responsive.

[turboodds]

@AK 218822 wrote:

I’m pretty new.

I hope there solid and responsive.

Just prey to God you get a decent Affiliate manager. If you do not your screwed.

50% of them are gone after a few months. You’ll be shifted to a new one. Then the cycle repeats itself.

I like Europartners when they work – stats for example. And when you get a decent affiliate manager who cares. Hard to get that though.

Best bet any issue you have contact Marc or Robin and hopefully you get a reply…

I am still waiting for a month for certain things. And my AM could give a shxx about our account.

LOL

[jackybet]

Thanks for the response.

Is ilerner@europartners.com a good one? :rollover:

[turboodds]

Hi Ak,

I really do not know. Maybe they are new. I guess time will tell. Hopefully they stick around for a while. So far i have had maybe 5 Ams to date. Each time a new learning curve happens.

I completely gave up already. Working on possibly getting rid of them soon. Since they dont give a fxxk.

[Author]

Posts