"Approval Required" Bug

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  • #626651
    pini3n
    Member

    When I signed up, after clicking on the email confirmation link, the page displayed a message something to the effect of “Thanks for signing up, a moderator will have to approve your account before you get started. This is usually done within 24 hours. You will receive an email when your account is approved.”

    Instead of posting right away, I sat for a while and waited for that email which never came. Then I tried logging in and making a post, and sure enough it was successful.

    So either approval isn’t really required, or an email isn’t sent when approval is granted. Either way, you may lose a poster here and there who thinks he doesn’t have permission to post when he actually does.

    Thanks, love the site.

    #821444
    bosshoggs
    Member

    @PatLine 235907 wrote:

    When I signed up, after clicking on the email confirmation link, the page displayed a message something to the effect of “Thanks for signing up, a moderator will have to approve your account before you get started. This is usually done within 24 hours. You will receive an email when your account is approved.”

    Instead of posting right away, I sat for a while and waited for that email which never came. Then I tried logging in and making a post, and sure enough it was successful.

    So either approval isn’t really required, or an email isn’t sent when approval is granted. Either way, you may lose a poster here and there who thinks he doesn’t have permission to post when he actually does.

    Thanks, love the site.

    Hi PatLine:

    Thank you so much for your message and feedback. I will be sure to connect with the team and figure out what we can do to correct this issue.

    Thanks!

    #821502
    Evelinessa
    Member

    @PatLine 235907 wrote:

    When I signed up, after clicking on the email confirmation link, the page displayed a message something to the effect of “Thanks for signing up, a moderator will have to approve your account before you get started. This is usually done within 24 hours. You will receive an email when your account is approved.”

    Instead of posting right away, I sat for a while and waited for that email which never came. Then I tried logging in and making a post, and sure enough it was successful.

    So either approval isn’t really required, or an email isn’t sent when approval is granted. Either way, you may lose a poster here and there who thinks he doesn’t have permission to post when he actually does.

    Thanks, love the site.

    Thanks for the post Pat. The accounts are indeed approved manually for those who register once they click the e-mail confirmation link. However, your second point about the e-mail not going through once they are approved is accurate. We’ve had an issue with mails not being sent out 100% of the time as they should, and we’re currently looking into a forum upgrade and other tweaks to get this resolved

    Other than that, welcome to the site, it’s great to have you here. I’ve seen you make some great posts, and I hope to see your affiliate program sky rocket with success. If you ever need any help, never hesitate to reach out!

    Cheers

    #821507
    Anonymous
    Inactive

    Yeah, I noticed the same thing with other forums when I was going through my ‘forum sign up’ phase before settling into a permanent forum home.

    But with important primary industry leaders like CAP, I would always immediately hightlight them, bookmark ’em and make it a point to go back and try and login.

    Glad you joined and stuck with it. That’s how we succeed isn’t it!

    #821534
    pini3n
    Member

    So far I’m glad. I’ve tried four different affiliate forums. This is the only one I feel welcomed in.

    #821633

    I had this same issue with not receiving the notification email. Glad i found this post.

    #821636
    bosshoggs
    Member

    @Sharp Square 236175 wrote:

    I had this same issue with not receiving the notification email. Glad i found this post.

    Thanks for the update on this! Our tech team is looking into the issue and we’re hoping to have all corrected ASAP. More to follow soon… Thanks for bringing this to our attention!

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