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Professor wrote:He said all traffic was being tracked and credited to the sending affiliate. He said they understood that people spend thousands of dollars on traffic (They do to) and we neednt worry that it was wasted….
But if traffic sent to Golden Casino can’t sign up then it is wasted traffic. Was he aware of the sign up issue with this casino?I honestly wish I knew Laguna. Please call Jeff directly at:
Toll free inside North America:
1-866-225-6909
Phone outside North America:
+1 416-777-2620Let us know anything new you find out.
Other then what I posted I know pretty much the same thing about whats going on as you guys do (which isnt much) :unhappy:
Professor wrote:Golden Palace and Casino Blasters places the relationship they have with their affiliates as one of their highest core values. They will do nothing to damage that relationship.So did they contact their affiliates and notifiy them of this change? If not then they have clearly done something that can and in most cases should damage relationships.
As engineer pointed out this is not acceptable particularly without proper notification. emails should have been sent ahead of time from what I have heard emails have never been sent at all. With that in mind I would guess that the largest percentage of affiliates are not even aware that their links are being redirected to different properties. Thats a major no-no!
Professor wrote:I honestly wish I knew Laguna. Please call Jeff directly at:Let us know anything new you find out.
Other then what I posted I know pretty much the same thing about whats going on as you guys do (which isnt much) :unhappy:
Thanks Professor. I called Jeff and he basically echoed everything he told you. He did say that there should be no problem with anyone signing up at Golden Casino – so traffic is not wasted (if anyone cannot sign up then you should call him so he can see where the problem is). Although there are no stats showing for this casino he says they are being recorded and will be available shortly.
He said he is very sorry that Blasters did not inform affiliates of the redirects. He said their hands were tied. He understands our frustration.
Lastly, he said there is big news coming in a few hours and we should all know what is going on. He promises it is positive news.
axl wrote:emails should have been sent ahead of time from what I have heard emails have never been sent at all. With that in mind I would guess that the largest percentage of affiliates are not even aware that their links are being redirected to different properties. Thats a major no-no!I agree! I stressed these points to him. There is a lot of frustration, concern, anger when you see your link pointing to an unknown site and you can’t get answers. He is very apologetic. I agree that most affiliates still aren’t aware.
lagunacat wrote:Lastly, he said there is big news coming in a few hours and we should all know what is going on. He promises it is positive news.They view the turning away of USA players as positive? :toidy:
axl wrote:They view the turning away of USA players as positive? :toidy:No shit! I am shocked. A politician couldn’t have spun it better. Golden Casino??? I don’t think so. Time to move on.
I am incredibly shocked. This is not at all in keeping with my discussion with Jeff this morning. He also SWORE that we would be kept in the loop and be told what was happening before a general announcement was made. Obviously thats NOT what happened.
I urge EVERYONE to Call Jeff or Ricardo directly and voice your concerns, I am NOT AT ALL HAPPY WITH HOW ANY OF THIS HAS BEEN HANDLED. I feel like I have been bitch slapped. :slapface: :madat: :madat:
:phone: :phone: :phone:
Toll free inside North America:
1-866-225-6909
Phone outside North America:
+1 416-777-2620Professor wrote:I am incredibly shocked. This is not at all in keeping with my discussion with Jeff this morning. He also SWORE that we would be kept in the loop and be told what was happening before a general announcement was made. Obviously thats NOT what happened.I urge EVERYONE to Call Jeff or Ricardo directly and voice your concerns, I am NOT AT ALL HAPPY WITH HOW ANY OF THIS HAS BEEN HANDLED. I feel like I have been bitch slapped. :slapface: :madat: :madat:
I know exactly what your saying and feeling. I was on the phone with him for an hour or so and he kept assuring me he had great news coming. There is NOTHING good about this news. It makes no sense to BS like that. All integrity and trust is down the toilet now.
I actually feel sick after seeing this. I took medication and am going to bed, Thanks Jeff!
How could I have been so stupid and gullible? Thanks for setting my faith in people back a mile Casino Blasters! 😡 😡 😡
Ok I have had enough time to cool off and I just want to say the following about all this:
Pro:
1. I am happy that Casino Blasters has offered an alternative to their US based players rather then just slam the door in their faces like some of the other playtech operators did.
2. I generally like OddsOn / Vegas Tech software and for me it has performed well over the years under the Casino Coins brand.
3. Until this point I have had a great deal of faith in Casino Blasters and believe that they do value their affiliates and fully expect them to pay us and honor their commitments.
Con:
1. I was and am EXTREMELY displeased in how the changes were communicated. I dont appreciate being treated like a child and kept in the dark until AFTER changes are made. We are partners and PARTNERS COMMUNICATE. There is no excuse for how this was handled.
2. I was and am EXTREMELY unhappy with the decision to just switch where traffic was being directed WITHOUT prior notice to affiliates. Had we been provided notice we could have updated creatives and supporting text on our pages. Why would ANYONE think it a good idea to just shuttle off visitors to a DIFFERENT place then they thought they were going? It’s disorienting to the players and it makes US the referring affiliate look like imbeciles. I DONT APPRECIATE IT AT ALL WHEN A PARTNER MAKES ME LOOK LIKE AN IMBECILE IN FRONT OF MY CLIENTS.
3. I am personally VERY disappointed in how Jeff handled things with me and CAP. He SWORE that we would be told what was going on PRIOR to any actual changes being made or announced. He asked me to post to let everyone know that everything was cool and would in fact be BETTER then before. I did post because I trusted Jeff. Then within HOURS of our conversation they sent out the announcements we all received and NO, he DIDN’T call first as he promised. I found out about it when I checked the forum here. I felt like a total idiot. ESPECIALLY after I went to bat for him. I feel like I was kicked in the balls for being trusting and loyal to a long term relationship. Silly me.
4. I am not 100% satisfied that all the bugs have been worked out or that everything is being tracked or credited properly. While it may not be true, IT APPEARS that this change over is being done on the fly. That doesnt make me very confident. I am personally going to wait until I am sure everything is stable, transfered, tracked and that players can succesfully download and register to play before I take any chances with my traffic or visitors. I think this is a prudent course to follow.
5. WHY, WHY, WHY are there NO POSTS or PUBLIC RESPONSES from Casino Blasters? What’s being hidden? We are a community built around the concept of open communication. WHY is Casino Blasters totally silent here at CAP all of a sudden. I find this very disturbing and unacceptable behavior.
Ok, I said my peace
I think Blasters should have posted some information here well before they started making changes. Everyone should have had access to the information, not just a select few.
That said, I am glad that our U.S. players aren’t simply shut out. I have to wonder, why didn’t Wager Share do something like this? Why didn’t all of the other Playtech programs do this? Instead, those players are lost forever.
One thing that I am still not happy with, is the fact that my links are being redirected to Golden Casino. I would rather update my reviews of Merlins Magic, Grand Riviera, etc. and tell the reader that U.S. players are no longer accepted at these casinos. I could write something along the lines of, “Sorry, U.S. players can’t play here anymore, BUT you can play at Golden Casino!” and then have a link out to Golden Casino from the Merlins Magic review…. something like that.
I need people to land at Golden Casino “properly” — that is, they need to know they are going to end up at Golden Casino before they click out. I want my readers to still be able to visit the Merlins Magic site if they want, even if they can’t play there. I am very opposed to censorship via geotargeting.
I would ask that CB / AA please stop redirecting my traffic ASAP. This is bad for business — maybe not for you — but I think you are hurting my reputation by forcing me to mislead my visitors.
