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Being that I have my mom and a couple people that I give access to my accounts to grab creatives I can relate to what you mean Steve!
The training process takes me to the limits of my nerves sometimes. LOL I almost consider just doing it myself, but I know that is not a good idea.
I’ve learned how to navigate most of them, but for the newbie or someone with little patience it can be frustrating.
I hear ya bb1, they (400G) really need to have some campaign presets for the casinos.
I would imagine programs with a user friendly materials interface would get more exposure. I know I automatically lean towards these programs. Of course that doesn’t mean they necessarily convert.
Great point!
:hattip:The trouble is that nearly all of these systems are designed by expert computer people for expert affiliate programs as specified by expert managers.
They know what they expect to see, what their content is and how to drive it.
There is almost no consideration for novice users. You see this in almost all levels of specialised computer systems.
@TheGooner 170537 wrote:
There is almost no consideration for novice users. You see this in almost all levels of specialised computer systems.
You hit that point on the head! It’s like that for a lot of things these days.
This week I purchased a add-on application for Dreamweaver and I followed the directions to the letter about three times before I realized that something was not right.
After getting an Affiliate Manager to put me in contact with one of his technicians, I found out that there were a couple things missing so he fixed it and sent it back to me within 20 minutes. It was something very minor for him, but caused me (just learning the software) to have a bad day and waste a couple hours. :sarcasm:
Hi again all,
waste a couple of hours is right. its so easy to do trying to accomodate and not be a pain in somebody’s rear-end and plus you don’t want to have to wait to finish the project so you try and read the faqs which I personally feel should be called everything you already know and nothing to address your situation.
most places out-smarted themselves and excactly like G said, these are much smarter people with much more knowledge than myself who create these sites. For example i spend sometimes … well however long it takes to click every possible link that I either don’t know what it does or think it might be what I’m looking for – because I totally don’t understand the terms for what should be the simpliest of tasks.
And the last thing I want to do is learn one more system.
In aff sites they have for getting banners and link codes … titles ranging from .. “sales tools” … to “creatives” to “campaign management” all kinds of titles that if you asked the designer what does creatives mean? he’d say banners.
Hello? Is this mike on?
… then on top of that some of the sites have different meanings to same titles so you get to go through the process and when you reach a title called “campaigns”, you think it means banners, and choose that option and it takes you to a different area where you add-on a tracker, etc. that’s when you realize you’ve got to start all over.makes me want to scream. most times i have learned to just give up and move on. but I was optimistic today so i took time out to post in hopes maybe somebody would listen.
RA listened. and I go in there and wallow around in the banners and don’t worry about getting kicked out. I go right to them. (I’m on old system, don’t know about the new one).
Brightshare is also good about not kicking me out.
that is so frustrating because it makes no sense. set up the banners/link codes section separate from whatever they’re worried about protecting with such stringent boundaries and let the world browse thru mine. I hope everybody the comes there takes two of everything.
now here’s why that’s so right. If a competitor wanted one of my banners for whatever reason, they could literally get it quicker than I could logging into my aff site. Simply visit my site, (no login there) and copy my banner … then paste it where they want.
meantime I’m waiting to login. and if I’m lucky I’ll be able to grab a banner too … before i get kicked out (cough-Fortune) …
@bb1webs 170550 wrote:
Hi again all,
waste a couple of hours is right. its so easy to do trying to accomodate and not be a pain in somebody’s rear-end and plus you don’t want to have to wait to finish the project so you try and read the faqs which I personally feel should be called everything you already know and nothing to address your situation.
most places out-smarted themselves and excactly like G said, these are much smarter people with much more knowledge than myself who create these sites. For example i spend sometimes … well however long it takes to click every possible link that I either don’t know what it does or think it might be what I’m looking for – because I totally don’t understand the terms for what should be the simpliest of tasks.
And the last thing I want to do is learn one more system.
In aff sites they have for getting banners and link codes … titles ranging from .. “sales tools” … to “creatives” to “campaign management” all kinds of titles that if you asked the designer what does creatives mean? he’d say banners.
Hello? Is this mike on?
… then on top of that some of the sites have different meanings to same titles so you get to go through the process and when you reach a title called “campaigns”, you think it means banners, and choose that option and it takes you to a different area where you add-on a tracker, etc. that’s when you realize you’ve got to start all over.makes me want to scream. most times i have learned to just give up and move on. but I was optimistic today so i took time out to post in hopes maybe somebody would listen.
RA listened. and I go in there and wallow around in the banners and don’t worry about getting kicked out. I go right to them. (I’m on old system, don’t know about the new one).
Brightshare is also good about not kicking me out.
that is so frustrating because it makes no sense. set up the banners/link codes section separate from whatever they’re worried about protecting with such stringent boundaries and let the world browse thru mine. I hope everybody the comes there takes two of everything.
now here’s why that’s so right. If a competitor wanted one of my banners for whatever reason, they could literally get it quicker than I could logging into my aff site. Simply visit my site, (no login there) and copy my banner … then paste it where they want.
meantime I’m waiting to login. and if I’m lucky I’ll be able to grab a banner too … before i get kicked out (cough-Fortune) …
I don’t like having the hassle of saving the banners first but that does have some advantages like not having to go through a bunch of additional servers. Plus the site will load faster serving the banners from the local host.
With 400G you have to actually check the individual banners after creating a campaign. where it says: “What type of ads will be included in this campaign?” is misleading as it just displays the banners choices. If you don’t actually tic the checkbox under each banner you get an empty campaign with no banners in it. They should also include the text/dowload by default as they have “all banners” set by default.
Plus you have to choose the casino property before clicking the create button or you get the default, Cocoa Casino.
I agree with you guys completely. I can think of several affiliate programs that are like this. If they want to include a lot of fancy features they should create something like a “basic’ and “advanced’ category option in the backend. I have even been to a few newer poker rooms that make creating a new account or making a deposit (as a player!) rocket science thats riddled with error pages.
