@daniel 252921 wrote:
In that specific case – that took place 3 years ago and was forgotten by the player – the support will not change the decision. yes, he can use both of these methods
Hi again,
I believe this was more than literal. I cant go back to review a decision that was taken 4 years ago and even if I could check on it, as an account manager I’m not able to reverse it.
Please remember that this was a post related to our affiliate activities and not to players, if you need further assistance in regards to your account, please contact the casino representatives. I wont be able to help.