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Reply To: Seems to be a Solid Program

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#834204
gokken
Member

@daniel 252916 wrote:

Helovas, i understand that its a nice way of harrasment but this is my autoreply from now on (on any next forum that you are planning to try your luck on)

Helovas was banned 3 years ago for fraud activity as a player in one of our brands. Now he decided that it wasn’t fair.

Again- i cannot assist you. you can contact CS / finance but after getting the info i have to say that you have exactly 0% that the decision of banning you will be overruled.

Best
Daniel

Hi Daniel,

I don’t know the Helovas side of the story.
Hopefully he’ll respond here to my request for info and post that here some time today.

While I’m aware he maybe viewed by some casinos as an advantage player. IMO if a casino doesn’t guard their backside in their own bonus T&Cs, they can’t blame players for f#ck ups due to their casinos own doing. In these instances, the casino pays the winnings & either bans the player or fixes up their T&C’s. End of story.

Over and above that though, to the best of my knowledge, Helovas has never, ever, been accused of fraudulent activities. That’s in the realm of deceptive behavior and credit card fraud etc., etc. Some pretty strong accusations, without tending proof… Just saying!

Edit: This is not an affiliate program (AffActive) matter but one directly connected to one of the casinos, correct?