Hi,
Unfortunately, as stated in the email you received, during Amaya’s complete audit of processes, procedures etc this commission calculation error was discovered. All affiliates affected have now been communicated to and the team are currently arranging calls to go over the individual reports that were also included in the email indicating where the issue lies if requested by the affiliate.
We aim to be as transparent as possible with regards to this situation and please accept our most sincerest apologies for any inconvenience caused.
If you or any other affiliate (affected or not) would like to speak to us about this or any thing else please contact me on [email protected]
Thanks
Katy Stafford
Head of Affiliates