Thanks for the reply guys.
Robert from Wagershare got back to me and this is what he said:
”Hope you are well.
There is a bug in the system which is why you are seeing those active account stats.
You can see that it is just currently adding all visits and then current actives. So there was one new Jackpots player, and there is an existing Spin player from previous years which is why the number is currently 445, and two more than 443.
Sorry for the confusion, but it will be fixed shortly.
Kind regards,
Robert”