Hi Cat,
i am sorry that I have not been in touch sooner. I had passed this on to your affiliate manager hoping that it could be taken care of via that root. Unfortunately, your affiliate manager had to take some personal time due to a family emergency and I suppose did not get a chance to take care of this situation.
I have taken your payment issue to finance to get to the bottom of what is happening here. As I am not your account manager it is hard for me to know all the facts, so I hope that our finance department can get me up to speed and I can get back to you with an answer as soon as possible.
Again I am sorry for the delay.
casinosurfer,
please email me your account name with a full explanation of the issues you have been having and I will look into this as well.
Thanks
Robin