Hi Steve,
Let’s try to solve this issue once and for all.
Nobody is trying to hide anything from you. We do not pay on rakes and fees as stated before. The only reason why we remove the column “Bets” is so you would not get confused. We even sent you an email to warn you that it was being removed, nobody is trying to hide anything and nobody is trying to rob you. We do not need this kind of behavior and we do not approve it.
In order to close this issue as soon as possible, do let us know what you expect from us so you will be satisfied. As an exception we are willing to pay the revenue share according to bets and wins. We will then close your account. There is no misunderstanding here; we have tens of thousands of affiliates working with us.
If you ever decide to promote us again, you will be paid according to rakes + fees – bonuses. It does not matter to us if other rooms ever paid you on bets; those are not our terms. We do remind you that you can also promote the Casino (ACF-WEBMASTER) and get paid on Deposit – Withdrawals. We do not deduct the bonuses (they are free!) and you get a much better pay than if it were by Bets and Wins. So if your players like Casino better then Poker, you should go to the Casino affiliation.
I hope we reach a satisfactory agreement for both sides. I have also enabled the columns BET and WINS so you can reach your own conclusions. We cannot post your numbers in this forum without your permission.
Please contact [email protected] to inform your decision; they will deal with your payment if the amount reaches the minimum requirements for a payment to be made. They are already informed about your case.
Best Regards,
Alex