Hi Play Casino,
I will make sure that you will receive your payment within 2 days.
With regard to your player; I noticed that your player made his first withdrawal last wednesday and that the documents that he send in were received in our spam filters.
We retrieved these documents and we will verify these as soon as possible.
We contacted the player about this and explained the situation.
I apologize for this delay and I will solve this problem.
Kind Regards,
Robin
Nedaffiliates