Hi all,
We received the same email this morning and were surprised . Not sure what prompted it as we were in their office a fortnight ago and all seemed great.
As some of you may know, Smartlive have had technical issues in the past and were unable to upload data to their affiliate programme back in March. However they informed us that they had fixed their database problems and started uploading files in June. We then uploaded all the data from January to June 09 so those of you who were promoting could be paid as all the tracking continued to work through their database ordeals.
Nonetheless, it looks like their problems still persist and they have decided to close their affiliate programme.
We are disappointed that they have chosen to end their programme this way.
We hope they will re-open again once they address the technical issues. We will keep you posted should we hear any more.
Best regards,
Sarafina
Director of Affiliate marketing
Income Access