The above is very true.
However, TD have a core of affiliates that they deal with all the others below a certain level have to go through a very painful wait for an answer process.
I had this a few years back when I pimped out some hosting on affiliate links and out of about 8 I sent out only 3 were paid. So either their tracking is suspect or their resolutions department is utter gash. Harsh words but its the same treatment I got. I though I was the only one.
They are big for the affs on A4U so you should see a response.
On the flip side, you need to find out what the payment issues were with you bank. It may be a simple case of some simple info being missed out.