yes, I believe Jess has taken the helm and is working with a smaller team now.
I have found emails take a little longer for a reply, but the PP team will pick up the phone if they are in the office. They have just put through May comms and I dare say they are currently sorting June’s, so I am not surprised that they are pretty busy at the moment.
There is a post in the aff account about late payment on May comms, caused by the changeover to netrefer system.