Stupid;204697 wrote:
Bull! The guys just said that he went to the casino and contacted the Live Chat from the casino’s website. And if it’s a standard practice for your casinos to go down for more than 24 hours…
Bottom line, some aff programs always try to switch players to new casinos from their brand:
1. It eliminates any commission that may be due to affiliates, while the player still plays.
2. Re-hooks the player by opening new account at a new casino + giving the player bigger bonus (which = bigger wagering requirements and less chance to withdraw any winnings).
I am 100% sure that if the same guy contacted the customer service with CoolCat bonus question he/she would be given “a big bonus” to sign up at a different casino.
Also, you can access chat from the website. The website and the casino software are not on the same servers.