in-active fees that I am sure that other operators also have.
I’m not aware of any other UK operating sportsbooks that have in-active fees. They would lose more from the negative PR than they would gain from the fees – which is why it doesnt make any sense.
I appreciate that you are trying to defend Party here, but just becuase its policy it doesnt mean that you have to agree with it. And just because its hidden in the terms doesnt make it right either.
I would suggest that your efforts would be better spent communicating back that this is upsetting affiliates and potentially costing you huge business and push for change rather than trying to find ways to defend it as I dont think you will win that one with us!!!
I agree that loads that Party do is great. But this is one thing that if removed would help us affiliates to send you more accounts.
Dont Party also charge withdrawal fees on debit and credit cards? Something which I havent found any other UK sportsbook doing either. I know its in the terms but punters hate fees and if asked to pay any then they will quickly move on to a sportsbook that doesnt charge.
Please take this as constructive feedback of how the program can be improved, users retained and negative PR decreased rather than criticism that needs to be defended.