Hi Graniteman,
I just wanted to tell you that I respect your position also. I also understand how frustrating it is when affiliate payments are later then the expected pay date… especially in months when we might be needing the payment more then most months. I experience this often from other programs.
@graniteman 201858 wrote:
Deara, I appreciate your position and post but when someone tells you your payment will come within the hour, that our staff are working late to ensure payments go out and then payment is not sent…well that is not acceptable whatsoever and I am unsure why you would think it is?
I’m not being hard on Conrad at all but simple making an observation that is legitimate. They are honest statements with respect to late payments and most definatly are acurrate with respect to the domain issue.
This is no different than in business. If I as a business fail to pay for goods delievered when arranged then I run the risk of having the option of paying later. If I am a service provider and fail to provide the level of service promised then I run the rish of loosing my customer base. In these current market conditions that is a very real occurance and most businesses are looking exactly at those issues.
So I am sorry I don’t agree with you but I do respect your opinion completly. I respect Conrad and Star Partner as I do VPL but I loose patience when I am told payment will come within an hour and then not only doesn’t come but staff leave for the night. I appreciate they have family and possibly just were not able to achieve the goals they set out for themselves but a simply call to say sorry we tried our best but ran into difficulties is not too much to ask ….is it?
CONRAD – I’m sorry if I appear harse or hostile. I am not at all and I know you are a excellent affiliate manager who does a great job. My frustration is not at you but with the process that is lacking. Please do not think otherwise.