August 22, 2008 at 11:55 pm
#776545
Member
tryme1;173348 wrote:
Um, this surely can’t be the first time you’ve ever been asked this question. Why would you need to contact RTG to get an answer? You should really already know the answer.
Sorry I didn’t get back to this sooner but this is what I got from RTG.
It looks like there was a glitch in their tracking for stats and the “balance due this period” was supposed to be: amount earned – deducted + tier + unban + miscellaneous. This part is not tracking correctly so what you folks where looking at was incorrect. We got RTG to take this out because it’s only causing confusion. We truly apologize for any inconvenience this has caused but you will no longer need to worry about it. Remember that the amount of money we owe you will be specified in the “Amount Earned” section of the stats.
Thank you,
Steve