Hi bb1webs,
I have been looking at this issue, and I can confirm the following:
Players are charged a $30 fee for ACH transactions, should the cashin be less than $500. Where a cashin is $500 or more, we do not charge a player any fees on ACH. The problem is that a player’s bank will also charge a fee on the ACH transaction, which can be $35 or more.
What we do offer players is a refund on the fee charged by their bank. Usually all that is required is a copy of the player’s bank statement reflecting this cost, and thereafter a refund is processed.
Regarding affiliate payments, we do not charge affiliates any fees on commission payments on any of the payment methods we offer. If there is a fee, this would usually be linked to ACH, and would be a fee on the side of the receiving bank.
I hope this helps. Let me know if I missed anything, or if you would like me to expand further on the above.