To be honest after speaking to 32Red myself, I just don’t think they value the interaction in our community. As War said, they were unresponsive to our request to post and respond to affiliates in this forum. When asked why, their response was that they’re understaffed and didn’t have the man power.
This came down to a decision on both parties to go our separate ways. For us, part of the certification requirement is to be responsive to affiliate questions and concerns as well as be active in our community.