@EllenIng 153040 wrote:
They owe us money as well. I sent them some signed documents they asked for almost a month ago and still no response or pay.
If anyone has a contact here please let me know.
The contacts I have been using (given to me by other helpful webmasters on this forum) are as follows:
partner_english @ gamblingfederation.com
kelsang @ gamblingfederation.com
kelsang @ cgtvgames.com
All of the above email contacts work, and they have sent me a reply from all of these emails. Actually Kelsang is very helpful, but he is most likely just the middle man who has to come up with the excuses when the people with the actual authorization don`t pay up.
In the first several months (it has been over 6 months negotiation) I received the following email response more than once, so I think it`s their standard cut and paste excuse in the initial stages of payment delay:
Great to hear from you, please note that accounting has been notified as to provide you with a status update on your pending payment transactions. Be aware that we are in the process of switching our financial institution and partners from Popular Bank of Cyprus, Laiki Bank with our new business partner The Royal Bank Of Scotland.
Hence, we ask to bare with us with this unusual delay which we are attempting to resolve in the briefest delays. Our accounting department is presently in contact with both financial institutions as to speed up this entire process.
We appreciate your patience and consideration with this situation.
Next, they will probably say something like the payment has been processed but is still in que or something like that. Unfortunately, my payments have been in que for months :sarcasm:
After 6 months they stopped even replying to my emails, but if there is any further progress regarding this issue, I will keep everyone posted.