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Reply To: Connection Issues

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#759870
Anonymous
Inactive

the casino is still having ot of bugs
players are complaining and i am absolut furious
we have sent some good players, and the deposit in the last 14 days are a joke.

http://www.casinoaffiliateprograms.com/bb/new-casino-cashier-and-lobby-has-bugs.24807.html?

@cwc-nicole 151702 wrote:

Hi,

Yes, the promotions and retention teams will be notifying the players when things are all resolved. A plan of action is definitely in the works. I don’t know the exact details, but I know it will be done well.

Thank you,

I show you what e-mail I recieved as player after complaining bout the deposit issue already a few times.

Hi Marina,

I hope you are well.

Please accept my apologies for your recent deposit declines from money bookers

I have noted from your account that you have now been able to make a deposit on the 21st January.

Please do not hesitate to contact me personally if you have any further issues and I will follow these up for you.

Kind Regards

Charlie

Customer Support Manager

ClubUSAcasino

And now read what I replied to that

the deposit what i have been able to make on Jan 21 st
was when you had again the old cashier back up
then on tuesday the 22nd i wanted to dep again
and it was again not possible through the new cashier
Just let me know when this issue is 100% resolved
understand that i am a bit tired of trying out there.

Regards

Marina

grrrrrrrrrrrr