This is a serious problem which you obviously don’t seem to understand. I never contacted or heard from you about this. I think you must be getting confused with something else. If you don’t think it’s anything do to with you, then that says alot.
Affiliates were never told when the new rule, which effectively means players can only claim the sign up bonus at one casino now, came into effect. I’m sure you still cross market them and players seem to still be given the bonus but then any wins are voided (and presumably losing players are not refunded). This potentially fraudulant term, which is very well hidden in the general terms, has only been introduced recently and maybe I shouldn’t be surprised.
@Shane 151440 wrote:
Sirius,
We have gone around this issue with you many times, both Cobus and I, and finally it was suggested that you take up the issue of the bonus system/terms with those who are in charge of it – the casinos themselves.
We are sourcing a contact for you at Belle Rock to assist you with the questions of dates and bonus play.
Shane