Tribun, I’m a bit confused by all this. With sportsbooks, it’s normal for passwords to be asked for as it’s normally needed for calling in wagers. This is unlike casino accounts where passwords are almost always encrypted (apart from RTG software). What do BetCris actually require to retrieve a password? Do they do it over the phone?
Another thing I’m confused about is that any transfers would be under your name (as BetCris mentioned) but you seem to have said that SkyBook won’t give you access to your account (for some reason you are saying you don’t know what name it is under but it would have to be under your name according to BetCris). The money should all be there in SkyBook.
The only problem would be the wagers the unauthorised person placed in the your accounts at the books (any transfers would not be a problem as it would be in your name). Did the total wagers result in a a $17k loss? Also, the player seems to have won $7k in poker or was that you?