Hi Nick,
I understand your frustration.
The issue here is that it is possible to gain an edge over the casino due to the bonuses online casino’s offer and which you forgot to mention you had accepted (which is why some people would say we have the advantage when the casinos don’t have an advantage thanks to the bonuses you took).
Some players, I’m not saying you are one, come to an online casino, accept a bonus and play Blackjack with a strategy. Since playing strategic BJ has such a small edge, it is easy to grind through some playthrough and cash out. Basically it is possible to gain a mathematical edge with a bonus, which is why some people dedicate themselves to the profession of “bonus whoring”. These people don’t play for recreational purposes and they generally find harsh rules like these being applied to them since casinos (both online and off) do not want the business of people like this.
I can see you have been lumped into this category based on many different factors (again, I’m not saying they are right).
But as professor kindly pointed out timed payouts do have history, and in any Vegas casino if you are deemed an advanced player (card counting for example) they would treat you with the same disregard.
I sincerely do apologize for your negative experience and I will push to make sure your payout goes out sooner.
Kind Regards,
Nicolas Johnson