Ok this is a player issue and generally we dont get involved with those.
Have you tried Bryan Bailey at Casinomeister? He specializes in helping players and has much better contacts on the casino side of the business. We work with the affiliate teams and generally they have little pull when it comes to players.
Nicholas I am going to contact the Affiliate Manager for Gambling Wages and see if he can provide any assistance, but I am not sure what can be done. They arent denying payment they are requesting a payment schedule. While this is something we dont see at Land Based casinos it does happen at Online Casinos from time to time.
Personally I think payments over time is for the birds. Players shouldnt be forced to act as an interest free bank for the casino but it does go on. Also this takes all the excitement out of being a big winner so its really counter productive for the casino.
I know in most states where a lottery is run they pay over time too and this can be spread out over 20 years. So there is precedence for timed payments.
Since you are only due $10K I am going to push hard to get you paid in a lump sum or at least over a shorter period, but I cant promise anything.
I will post here next week and give you a status update.