@Stupid 147050 wrote:
But I have to disagree with Bonusgeek big time.
Frankly I don’t work with too many programs that can’t find the time to give me a response in a timely manner. As a matter of fact the ones I have given the best exposure are all on msn chat available at any time. But there are in fact several programs that leave a lot to be desired regarding responding to emails. If your unaware of all the posts made in the past year both here and at paw then you just happened to miss them. I was more less just making a point that he got a response in two days after he inquired which is actually pretty good by some standards.
I agree this is an interesting thread. I definitely feel every affiliate should always be notified immediately when their account is closed. But at the same time for the genuine fraudsters, I say piss on them. If I am an affiliate manager I will get around to those thieves when I am damn good and ready. They don’t deserve the same curtosey as hard working honest affiliates when they are out to do nothing but steal and manipulate the system. Again, I am talking about the genuine fraudsters who are stealing from the programs and I am not saying this person is one of them. I have no idea what transpired.
And Stupid, I never justified that it was ok to find out 8 days after the fact that my affiliate account was locked and I am still sending free traffic. I even agreed it was a good idea to send out a generic email letting an affiliate know. My point was if I am an affiliate manager and I have a to do list, the thieves go to the end of that list, period.
Imagine you have a forum and are running some kind bonus-promo drawing for your top 100 poker players under you. Now 2 out of the 100 you know are doing something underhanded, maybe registering for the bonus draw 5 times under the same ip or something. Whatever underhanded technique they are using doesn’t make a difference, but now you have questions about the promo from each of your 100 players. Are you going to address the thief first or handle your genuine players first. It may be a bad example, but you should get my point. Thats all I was saying and was not justifying that its acceptable to leave an affiliate hanging when their account gets closed, especially in light of how easy it is not to leave them hanging by sending out a generic email.
In summary, I don’t know what constitutes fraud by an affiliate program because I don’t mess with any of that garbage. But if an affiliate has been pegged to be cheating the system, I say piss on them, I will get to those thieves when I get done dealing with my honest affiliates. Perhaps putting out fires was the wrong language to use, to do list, fires, call it what you want but the thieves go to the end if I am an affiliate manager and I expect you and most other affiliates would do the same.