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Reply To: Is this behaviour normal from a casino group to an affiliate?

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#755609
Anonymous
Inactive

I don’t blame them at all for closing the account. I bet 99 out of 100 times a program closes an affiliate account due to fraud its legitimate. I am not saying that AiruaL orchestrated this fraud, but the end result is still the same — nothing but problems and fires to put out from this affiliate. And frankly if I am an affiliate manager and I have 40 emails full of fires to put out, the new affiliate that has already shown signs of probably being more trouble than they are worth goes to the end of the list. Thats just the reality of it whether some think thats fair or not. I think AiruaL will learn to exercise a bit more patience when it comes to getting a response. Hell, there are plenty of affiliates that send tons of legitimate business and we are lucky to get a response from certain programs in 5 days let alone the 2 it took for him to get a response to his inquiry. I made the same mistake too when I was a new gambling affiliate, but now I understand the facts of life in this business and usually I give a problem time to work itself out before jumping the gun

That being said I think AiruaL made an excellent suggestion in implementing a generic email when accounts are closed. I think its a fair request and would solve this little problem.