Kris… Thank you very much. This is exactly the feedback we’re looking for 
@Kris 144948 wrote:
– don’t automatically charge the monthly credit card fee after the free trial. It’d be good to be able to sign up for the yearly rate after the trial. It’s not a porn site – why use that aggressive model? This is software – just disable it after three days and then let the user decided which subscription to buy. The cautious people who want to try before they buy will most often also be the ones that want to go with the long term option if they like what they see. It annoyed me that I had to either sign up for the yearly rate OR try it before I bought – I couldn’t do both unless I cancel everything, and sign up all over again…
There are several reasons why we use this model but for business security reasons I cannot discuss this in public. I’m sure you’ll understand.
@Kris 144948 wrote:
It saves a lot of time in logging in everywhere, and I’m going to stay a customer just for that. But in terms of comparative value – I don’t even pay Bill Gates $1 a day to use windows or office and they are often updated and have a LOT of tools etc! This is worth it for me because of the sheer number of programs to check – but is it good value for money in terms of what somebody would usually pay for software – I’m not so sure. I think you’d grow your user base a lot more by dropping the price point a little and looking into alternate revenue streams like advertising – you can’t get a much more targeted audience and I’d actually like to see some offers from affiliate programs that want my business as I’m checking stats.
IMHO you can’t compare Microsoft products to StatsRemote. StatsRemote is a niche product and the potential user base is limited. And I would never mix a subscription based service with advertising. For me it doesn’t matter how much I pay for a software, if I pay, I definitely don’t want to see advertising in the software on top and I know that most of our members think the same. StatsRemote was released as a subscription based service in 2002 and over the years there were several other free programs which depended on advertising. None of them really made it and most are long gone.
Neil (McP) will answer all other things shortly.