I just got an email back from Gordon.
I guess you can say its good and bad news. I always struggle with myself when it comes to posting private emails between me and any other party. But, I just feel I need to let this be known. Every affiliate has a right to know what’s going on. If I don’t post this now, you may never be told.
If I post this now will I ever be treated fairly by Referspot again? I wasn’t told not to post it. In my notes that I emailed to Gordon I made it clear that I was posting the situation on both GPwA and Cap.
Here is his reply
Hi Meredith,
Thanks for the detailed view. This helps especially when trying to ‘spot the bug’ as it were.
It certainly is a lot to absorb at once, but my general impression relates to a call already logged with Microgaming, a call we’re already resolving with them at the moment.
I ask that you hold tight and we should have some answers from them soon.
Regards,
Gordonp.s. There’s just one thing I must also check with you, just in case you weren’t already aware. Plain text links e.g. http://www.bellavegas.com/?btag=me422854_aff_A=840_T=4_I=3_C=1437 do not record clicks i.e. only banners do at this stage
As you can see there is some Good news, they are recognizing a problem.
But you can also see what I meant by Bad news! Text links not tracking!! They have to be kidding! At this stage???????? Then why the hell are they offering them to us????
Here is my reply back to the above
Hi Gordon,
Thank so much for recognizing that there is some issue here
As for the plain text links I think you may be mistaken about clicks recording, my partner and I only ever use text links and his show and sometimes mine do as you can see.
If that were the case why would any show at all?
Why would you even offer text links if they don’t count?
If that were the case why did we not know this before?
I know that I would never have used them at all if I knew I was not going to get credit for them. I know that no webmaster in the world would use them if that were the case.
Maybe you are thinking impressions which I know would not be shown using text links.
Does this also mean the direct download links are not being recorded either?To me this is extremely hard to absorb, just to think that all this time my traffic has been just given away!
I know you don’t want to hear this but this new program is awful, it’s more of a mess than anybody wants to admit. It’s far from stable; in fact I don’t even think its good enough for beta use. A program that is so unreliable should not be used especially when it’s depended on for such crucial uses. I am a tech and would never put to use a program that I could not trust for accurate results.
Regards,
Meredith
I really want to remain on good terms with them, I need to promote them but I also do need to have accurate reporting and recording just as WE ALL DO.
Please post if you are using ONLY text links and let us know if they are recording and showing up in your stats.
Thanks everyone, I hope this helps us all out:)