Hi Gordon,
On August 16th you said:
Hi Guys,
Thanks for bringing this to my attention. Will investigate.
Best Regards,
Gordon
__________________
Grand Prive Affiliates Manager
And on August 23rd you said:
Hi Guys,
The query has been escalated to our technical advisor.
We take matters of this nature very seriously and I appreciate any help you can offer.
Dom – please forward me any player mails of concern.
Best Regards,
Gordon
__________________
Grand Prive Affiliates Manager
Today is August 29th.
For something you claim to take VERY SERIOUSLY, it’s been nearly 2 weeks without any answers. And we all know that this spam garbage promoting Grand Prive has actually been going on for probably more like a year now.
How can you say you take these matters seriously? Apparently, the only thing you take seriously is promoting your casinos any way possible, including this ugly spam, because it’s continued non-stop for a very long time now. And every time this has been brought to your staff’s attention it is brushed off and then never responded to further like you’re doing here.
I understand marketing gets a little overly agressive from time to time at many places. Grand Prive wouldn’t be the first. I can tell you a horrible thing that happened between my favorite group and another group here once, with overly agressive marketing people. As long as a group actually follows-up on these spam complaints, after saying they will. And then takes immediate action to make sure it stops, and acknowledges with some honesty that something did go out from their marketing department that they weren’t aware was happening and will not happen further… you know, own up to it. Kinda like the Grand Prive slogan….. “OWN IT”
You and your group has not done anything about this. You have been told about this repeatedly over the last months and always say you will investigate yet never stop this nor come back and report what your investigations found. I guess just hoping we’ll forget about it, and that’ll be that. This is insulting, and shows me that no one there takes this seriously at all.
Oh, the reason I decided to come post now is because of the lovely emails I just got TODAY promoting Jupiter Club. Same spam garbage, hasn’t stopped, and we still sit waiting for you to break your silence about this.
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From: Karina Duffy
To:
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Subject: Download our Casino
Date: Tue, 28 Aug 2007 21:31:27 +0000
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Content-Type: text/plain; charset=”iso-8859-1″
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I’m sorry, but I’m really disappointed with the lack of responsibility Grand Prive has taken with this matter.
(Professor/Dom, please edit anything that shouldn’t be in this post)