Hi everybody!
Thanks Natalie!
Just to clarify and elaborate on the previous posts, the discrepancy was not caused by any doubling up of stats. The reason that you have seen differing stats in Income Access and the Chipleader backend is that Income Access stats are no longer kept up to date with all the latest UltimateBet adjustments since the migration of the program to the new software platform (the Chipleader backend is the one that is kept current and continually refreshed).
We have been working closely with our current software provider to ensure that the merge of UltimateBet and Absolute Poker under Chipleader has gone as smoothly as possible for affiliates. Our software provider has been very supportive in this process, and their experience in the industry means that they certainly understand the importance of stats accuracy.
Income Access had decided to leave historical UltimateBet affiliate data accessible in their system so that affiliates could consult it if they wished to, and as a result of leaving that data accessible, affiliates were able to view some current data (not including adjustments that are reflected on the Chipleader backend) as well. This is where the display discrepancy occurred. In any case, to avoid any further confusion, please use the Chipleader interface, as UltimateBet stats will no longer be displayed in the Income Access network. Historical stats are up to date in the Chipleader interface.
If anyone has any further questions, please don’t hesitate to let us know!
The Chipleader Team