July 24, 2007 at 8:45 pm
#743500
Guest
Hi Keith,
I disagree on some points but appreciate your input.
quotas. Bullshit!
no excuse.
they wouldn’t have that player otherwise.
as for support. IT is essential. you just haven’t crossed that point yet where it is is.
what makes a casino portal … or poker portal … its importance over choosing from a SE….. is that we can reach those above that snotty (and unkown to the sponsor) customer support agent who won’t address a legit complaint.
IF we can’t make contact …… have our issues addressed … we’re no more than an extension of a search engine.
I hope you can see and apprciate my point. It IS valid.