Hi Randy,
not argueing your experience….. but am sticking by my guns that they have serious disconncect problems and have cost me much more than bad play or bad beats.
I put up with it quite a while before I started posting about it. i wrote them. I have broadband.
no excuses on their part. I find them distasteful and IF I ever lose my investment … WILL never deposit there again.
one thing to lose….. another to lose to a bad beat…… but getting beat because you can’t connect and then when your game is over … you can log in ….. tells me where their concerns lie.
and it has been that way more than several times. I couldn’t connect until I was out of a game …. and then I can log in easily….. tells me they have it set up so that they make sure they get their money and then don’t care about the player.
The DO have great attendance…… and that is VERY important to keeping big players. …. but so is staying connected.
I can’t speak on their integrity to affs. but i can say that what does it matter if players aren’t at least addressed on their disconnects?
they truly have cost me so many times i finally posted about it … several places …
I have encountered this at other poker rooms… most are gone to US player now … but doesn’t change my point. it especially looks bad when you can log right back in ….. once the game you were disconnected from (and I play almost strictly sit and goes) ….. are over.
not good!