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Reply To: emails and PMs – % increase?

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#743046
Anonymous
Inactive

@islandmaan 130961 wrote:

Hannah I too have the hardest time getting an email thru to you or support, my accounting department also cannot get emails thru.

I sent you a PM on this yesterday, is there some filtering or blocking withing your mail server? I don’t have problems with any other program, i hope we can resolve this.

Brian

Dear Brian,

It’s really weird! I give up with your emails…No technicians found any problem…we are getting the emails from other without the problems, we didn’t find anything from you catch by our filters. Since this problem persist over the year, I have to ask you to make us a favour: please register some public e-mail, i.e. GMAIL.COM and let’s use it for the correspondence with us. Otherwise I don’t know how to solve it.

Thank you for your continuing support. I wish you stayed with us though this annoying problem..

Sincerely Yours,
Hannah
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