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Reply To: Your casinos need 3 weeks to pay winners?!?

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#741480
Beyrak
Member

Hi Bonus Paradise,

As I said earlier in this post, please direct all withdrawal questions to our respective financial departments by Casino. They will be able to answer your questions. I deal specifically with affiliate payments.

Please also remember that given the current climate conditions, withdrawal methods change all the time so that it is not necessarily true that if a player requests a withdrawal 1 time that the documents will be in order for a second request. Often further requests are handled in a different payout manner. Payout options are no longer an easy task and so if a variety of different methods are required (as is the case with affiliate payments) then each circumstance is dealt with as it arises.

Having said that, if a player continues to use Neteller and/or Moneybookers then these payouts are faster than the rest. Unfortunately, that does not help the majority of our clients as they are not able to use these methods.

I am aware that the casino sites state that “Please be informed that our Financial department takes from 3 to 5 business days to review and approve any withdrawal request. Once approved, you can expect your payout between 2 to 3 weeks.”

Again I would remind you that I said in my post earlier, we would rather err on the side of caution and overdeliver earlier than expected.

Thanks,
Shannon