@stemat 128985 wrote:
Sorry if this was posted before but ,
Just finding out why my stats werent correct with casino nordica as I knew I had a few depositors that downloaded and signed up from my banner…
I was told that it had to do with cookies and that player may have clicked on another banner elsewhere but didnt download nor sign up, so therefore isnt under my link.
I see lots of clicks but no other stats, would you continue promoting or drop them?I would like to know what other casinos this is done with and what your thoughts are..
any help would be appreciated
Hi,
It is our policy to set a cookie on a user’s computer for 1 year which gives credit to the affiliate who first sent that player to our casino or poker room’s landing page.
I’m sure many affiliates would believe this is quite a standard feature within affiliate programs.
We cannot control the fact that some users do bounce around at multiple affiliate sites and within their session would have clicked a competitors affiliate link before choosing to indeed click on your link and register, deposit etc.
This will work vice versa for you, as every unique first time visitor that clicks your affiliate link will be tracked to a cookie for 1 year.
You forgot to mention in your post that in this case the player you believed went through your link, for some reason or another, didn’t track to your account and was tracked to our front-page type-in tracker.
As I mentioned in my MSN conversation with you I have now swapped this player to be tracked to your affiliate account, so all future earnings you will receive credit.
Our policy is to always be open to swap players tracked to our default tracker if the affiliate can reasonably prove their case that a player did indeed have every intention to signup via their link.
Note however our policy is to NEVER swap a player to an affiliate who was already referred via another affiliate (this happens quite regularly but as I explained above this cannot be controlled, first in best dressed.)
Cheers,