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Reply To: Full Tilt : MyWebATM

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#731492
Jigga
Member

Unfortunately, the sign-up process for MyWebATM requires you to answer questions about obscure items in your credit report. I tried to sign up and got rejected because I forgot about a GAP card I got four years ago to get a 15% discount on some pairs of jeans. MyWebATM asked about the bank that had issued the card, and I not only had forgotten the card the minute I paid off that first bill, but I never paid attention to the bank that had issued the card.

They also asked about an installment loan they insisted I took out two years ago. I have no memory whatsoever of having taken out an installment loan in the past two decades. I actually ordered a copy of my credit report to find out what they could possibly be talking about, and I couldn’t find any installment loan on the Experian report either.

Can’t you MyWebATM people set up the sign-up process to ask questions people will actually be able to answer? I am who I claimed to be, but I have been rejected by your service.

Also, after my sign-up attempt failed, I was given a message that I would get a follow-up call from MyWebATM. The call never came.

I have similar complaints posted by players all over my Web site.