Hi All,
I know you are all eager for more information on how your players will be tracked etc so I will try to provide as much information here as I can. Any specific questions I will address as soon as possible:
All players will continue to be tracked to the relevant affiliate, even if they sign-up for a Carbon Poker account – how does this work exactly and what about sign-up bonuses and duplicate accounts?
The CarbonPoker installation process has been modified to examine the windows registry for a Poker.com affiliate code and utilise it if found.
You will note that if you check your affiliate stats now you will see the CarbonPoker players that have signed up have been assigned to your respective affiliate accounts. Our development team are currently working on splitting out the stats so you can see players from each individual brand (Poker.com and CarbonPoker.com)
Players will need to sign up under a NEW account but they will be able to use the same email address as their username.
Players are free to sign up a new account under carbon poker, but will be ineligible for a second signup bonus if the account is less than 90 days old. Accounts older than 90 days are eligible for a second sign-up bonus.
Players can use the same email address (username) when they sign up but the nickname MUST be unique.
The issue with Internet Explorer 7 has been sorted out and should no longer be occuring. If anyone is still receiving errors when downloading please let me know via a PM or post here.
Thank you all for your patience and understanding during this time. We are working flat out to address everyones concerns with the change of brands and apologize for any delay in getting back to individual concerns. As I said above if anyone has any specific questions not addressed here please PM me or put a post and I will get to it as soon as possible.
Cheers,