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Reply To: Unable to login or check stats

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#720686
Jimm
Member

Hi all,

I must sincerely apologize for the PlayShare Affiliates website not functioning properly over the past 2 days. It is obviously crucial to your respective marketing efforts that you have access to campaign and player statistics, and this downtime has undoubtedly inconvenienced you.

Some casino software upgrades were completed yesterday, and they required some modifications to the affiliate system to display your statistics as per normal. Unfortunately, our developers were only informed of this update after the fact, and have been working around the clock to get everything up and running.

They have now told me that they require some input from the software developers, and this is what we are waiting on right now.

Without wanting to make any false promises, we are expecting to get everything back to the way it should be within the next 24 hours. If there are any developments in this regard, I will be sure to let you all know.

To end this post on a positive note, I can tell you that we will be launching a new, and massively improved, PlayShare Affiliates reporting system later this month. This will not only improve your ability to analyze your campaigns, but will also ensure that downtime is kept to an absolute minimum.

Regards,
Lawrence.