Hi guys,
Let me clarify the Neteller issue. The issue with Neteller didn’t have to do with making payments to affiliates but rather getting the money to Neteller. Resubmitting the wire in another currency would have taken way longer and is not really a viable option.
Instead, please login to your Income Access account and enter your player account info for Ultimatebet, or send it to affiliateprogram @ ultimatebet.com so we can get your payment to you that way. The other alternative is check.
As an aside, it’s unfair to attack anyone personally for this no matter how frustrated one might be. We really wish it hadn’t worked out this way and we are genuinely sorry for the inconvenience but at this point all we can do is try to fix this situation and take steps to avoid it happening again.
Thanks for understanding.