Well at least they finally came up with an excuse to pay us late. What was the reason the last 2 months?
They could have done player transfers to all 2 weeks ago if they cared about their affiliates. Rachna is my worst rep (30 sites) answering emails late then not answering most of the questions I ask.
It took a month for her to get our 3 winning players paid for their top 3 finish in a tourney at UB. So I have a month of unhappiness in my forum due to UB/rep.
This is a fellow affiliates take on this horrible rep. We are talking about how bad UB and Rachna are on 2+2 Forums also.
Dear Shark
Rachna is my contact as well, and you are quite correct that she (a) takes forever to answer any questions and (b) NEVER answers/solves everything with just one email.
I have had decent success in getting what I need done by UB and Rachna but the trick is email, email, email. Just keep on emailing her at LEAST once per day (until she probably gets sick of seeing a new email from you, lol) and stuff actually gets taken care of, but I have to admit, it sometimes can take upwards of two weeks even with an email or two per day.
I hope this helps, best of luck!
Tim
RakeBackDirect
I’m sure others have had the same experience. I won’t cater to people that don’t support us. So i’ll just continue to post and hope they find a good rep in the future.