Hi Dominique,
1) The new site we are releasing will have the contact tab on the main task bar, hence it will be available on every page. The current ReferSpot site ( http://www.referspot.com ) has the contact tab at the bottom of the main / home page.
2) The new eZ PLAY (http://www.myezplay.com ) system is not an in-house Grand Privé (http://www.grandprive.com ) development but a Microgaming enhancement to improve our players’ gaming experience by simplifying the login process. Grand Privé group is the first Microgaming group to release this – all other Microgaming casinos will follow this trend.
Existing account holders will have to link their accounts on the first time they sign into the new system, however consider the huge long-term benefits of a player never needing to remember account numbers for each casino but just a password for the Group.
Dominique, please ask anyone who has the slightest difficulty with their log-in to contact our Customer Service department (see my previous post for the contact numbers), and we’ll be happy to assist them.
Regards,
Yashin